Last updated: September 19, 2026. These terms are a practical business-policy starting point and may be updated as services and payment options change.
1. Quotes & Bookings
Event services are not reserved until Balloons & Bowties Events confirms availability and any required deposit or payment is received. Quote-based pricing may depend on event date, duration, quantity, location, delivery distance, setup requirements and selected services.
2. Machine Rentals
Fog, confetti, snow-cone, cotton-candy, bubble and foam machines are offered at $25 per rental hour unless a written quote states otherwise. Black event chairs are $1.50 per chair. Rental time, delivery, setup, supplies or consumables may affect the final total.
2A. Personalized Keepsake Pricing
Personalized T-shirts are $25 each, personalized tumblers are $25 each, personalized mugs are $12 each, photo keychains are $5 each, and photo magnets are $5 each. Any applicable shipping or event-related delivery/setup charges will be disclosed before payment.
3. Delivery, Setup & Distance
Customers must provide an accurate event address, venue details, start time and end time. Delivery, travel, setup or pickup charges may apply based on distance and event requirements and will be disclosed before final payment.
4. Equipment Care, Damage, Cleaning & Loss
Rental equipment remains the property of Balloons & Bowties Events. The customer is responsible for reasonable care and protection of equipment during the rental period. If an item is damaged, malfunctions, becomes unsafe, or appears unsafe, the customer must stop using it immediately and promptly notify Balloons & Bowties Events. The customer must not repair, modify, disassemble, or continue operating damaged or malfunctioning equipment unless specifically instructed by Balloons & Bowties Events.
The refundable security deposit is subject to post-rental inspection. The security deposit is intended to help cover reasonable cleaning and/or repair costs when needed. Balloons & Bowties Events may retain and apply all or part of the security deposit toward reasonable costs resulting from damage beyond ordinary wear and tear, loss, theft, missing parts, misuse, or excessive cleaning beyond normal post-rental cleaning. If an item is destroyed, damaged beyond reasonable repair, lost, or otherwise requires replacement, the customer may be responsible for the reasonable replacement cost or other documented loss, including any amount that exceeds the security deposit. Payment of a security deposit does not limit the customer’s responsibility to the amount of that deposit.
4A. Use of Equipment & Assumption of Risk
Customers must use rental equipment only for its intended purpose, follow instructions provided by Balloons & Bowties Events, and provide appropriate supervision during use. The customer acknowledges that use of rental equipment may involve inherent risks. To the fullest extent permitted by applicable law, Balloons & Bowties Events and LQN Essentials LLC are not responsible for injury, accident, property damage, or loss arising from the customer’s or guests’ misuse, improper operation, unauthorized modification, failure to follow provided instructions, or use of equipment for an unintended purpose. Nothing in these terms is intended to waive liability that cannot lawfully be waived.
5. Cancellations & Rescheduling
Cancellation, rescheduling, deposit and refund terms will be stated on the customer's confirmed quote or booking. Weather, venue restrictions and outdoor conditions may require changes for safety or to protect equipment.
5A. Balloons & Bowties Events Cancellation / Failure to Perform
If Balloons & Bowties Events does not appear for or provide the booked event service for reasons within our reasonable control, the customer will receive a full refund of amounts paid for the affected service. This full-refund provision does not apply when nonperformance is caused by circumstances beyond our reasonable control, including severe weather, natural disasters, government restrictions, venue closure or denial of access, widespread utility or transportation disruptions, or other force-majeure events. In those circumstances, we will communicate with the customer as soon as reasonably possible regarding available rescheduling or other options.
6. Vogue Photo Booth Customization
The Vogue Photo Booth is offered at $250 per hour. Customers may request names, wording, colors, themes and other booth design details. Customers are responsible for checking spelling and supplied information. Because the acrylic wording must be prepared in advance, we recommend booking the Vogue Photo Booth at least 7 calendar days before the event date. Requests made with less than 7 days’ notice are welcome and will be accepted when availability and personalization-production timing allow. Final personalization details should be provided promptly so production can be completed on time.
Photo booth and equipment rentals are subject to a separate rental agreement that will be sent after the booking request is received.
7. Personalized Keepsakes
All keepsakes may be personalized by order using customer-supplied photos and instructions. Photo keychains and magnets may also be made on-site at events. Current displayed ranges are: tumblers $25–$35, T-shirts $20–$30, mugs $12–$18, keychains $5–$10 and magnets $5–$10. The final price depends on the selected customization, quantity and any shipping charges.
8. Customer Photos & Content
By uploading a photo or design, the customer confirms they have permission to use it for the requested personalized product. Image quality can affect print quality; low-resolution, dark or cropped images may not reproduce as expected.
9. Shipping
Shipped personalized products require a complete and accurate mailing address. Shipping cost and estimated fulfillment timing should be confirmed before payment. Customers are responsible for checking the shipping address they submit.
10. Payments
When online payment is enabled, payment will be processed through a secure third-party payment provider. Balloons & Bowties Events should not ask customers to send full card numbers through ordinary contact forms, email or text messages.
11. Final Agreement
By confirming a booking or personalized order, the customer agrees to the final quote, service details and these Terms & Conditions. Questions about an order should be raised before final payment.